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Return & Refund policy
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
No return if the product is not sealed pack, broken, scratched or used and no change of the mind will be applicable.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We have a 7-day return policy for specific products only, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Support@analoguemall.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Support@analoguemall.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Change of mind is not applicable.
Exceptions / non-returnable items
Certain types of items cannot be returned, like anti virus. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Analogue Mall is the realization of the idea that there is still room for innovation in regards to how people shop for things online. The distrust for products and shopping platforms is only heightened by our paranoia that we would just be wasting our hard-earned cash.
We simply want to make things easier for our customers by providing a catalog of genuine and original electronic products and storing them conveniently under one roof. Whether you are looking to buy a pair of headphones or your next laptop, do it with the confidence that what you are getting is what you actually wanted.
For Digitally Smart Nepal .
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Regardless any regions. We deliver our products world-Wide.
We provide you easy returns/exchange process. If you are not satisfied with your purchase.
Stuck somewhere in the middle? We got you covered with our amazing support team.
All products tested and qualified. Don't worry about its genuinity.